Replacement Part Request
If you need help completing your parts request, please feel free to contact us
CARRIER CUT-OFF TIME: Parts usually ship within 24hrs if available in our warehouse Monday through Friday by 4:00pm pacific time via UPS, USPS or FedEx. Shipping excludes weekends and national holidays.
AVAILABILITY OF PARTS: Parts ship free at no cost to our customers under our replacement part warranty so long as the part in question is available in our warehouse. Otherwise, parts may need to be ordered from overseas.
LIMITED WARRANTY; We offer two year limited replacement part warranty on the frame and deck of our kick scooters, and one year limited replacement part warranty on trick scooters from the time of purchase. Our limited warranty excludes; Normal wear, wheels, bearings, accidents, abuse, neglect, improper use, improper fit, or improper maintenance by anyone or the use of parts and devices that are not consistent with the use originally intended for the product as originally sold are not covered under this limited warranty. Claims for parts must be processed through an authorized dealer, at no additional charge made to dealer, and dealer shall in no event be responsible for consequential or special damages in the event that the scooter has been used in stunt riding, ramp jumping, acrobatics or similar activates. This warranty is expressly in lieu of any other warranties. Any implied warranty, including any warranty of fitness shall be limited to the duration of the express warranty set forth herein.